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Privacy Policy

Effective Date: August 24, 2022
Last Updated: November 19, 2025

www.19industries.com (the “Site”) is owned and operated by 19 Industries, LLC (“we,” “us,” or “our”). We can be contacted at:
Email: sales@19industries.com
Phone: (800) 504-2319
Address: Cheyenne, WY 82001

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  1. Purpose
    The purpose of this Privacy Policy is to inform users of our Site about:
    • The personal data we collect
    • How we use personal data, including for text messaging/SMS
    • Who has access to the personal data
    • The rights of Site users under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA)
    • Our cookie practices
    This Privacy Policy applies in addition to our Site’s Terms and Conditions.

  2. Consent
    By using our Site, you consent to the practices described in this Privacy Policy and the collection, use, and retention of personal data as described. Some data uses, such as SMS marketing, require express consent. You may opt out at any time.

  3. Personal Data We Collect
    We only collect data that helps us operate the Site, fulfill orders, communicate with you, and provide services.

A. Data Collected Automatically
When you visit or use the Site, we may automatically collect:
• IP address
• Approximate location
• Browser type and device data
• Pages visited and content viewed
• Links clicked
• Usage and analytics data

B. Data You Provide to Us Voluntarily
This may include:
• Name
• Email address
• Phone number (including for SMS messaging)
• Billing and shipping address
• Payment information (processed through secure third-party payment processors)
• Account login information
• Customer service communications

We will not collect additional data without notifying you.

  1. How We Use Personal Data
    We use the personal data we collect to:
    • Process and fulfill orders
    • Provide customer support
    • Communicate with you about your orders or account
    • Improve the functionality and performance of our Site
    • Maintain internal analytics and business operations
    • Conduct fraud monitoring and security
    • Comply with legal obligations

SMS/Text Messaging Use
If you provide your phone number and opt in to receive SMS/text messages, we may use your number to:
• Send order updates, shipping notifications, and account alerts
• Send customer service messages
• Send promotional or marketing messages (only with express opt-in consent)

Consent for SMS Messaging
By opting in, you authorize us to send text messages using an automated system. Consent is not a condition of purchase.

Opt-Out
You may opt out of SMS messages at any time by replying STOP.

SMS Data Handling
We do not sell or share SMS phone numbers with third parties for their own marketing. Message and data rates may apply.

  1. Legal Basis for Processing (California CCPA/CPRA Disclosure)
    Under the CCPA/CPRA, we may use or disclose personal data for the following business purposes:
    • Order processing and fulfillment
    • Security and fraud prevention
    • Site analytics and improvement
    • Customer service
    • Marketing (with consent)

We do not sell personal information, including personal data of users under 16 years old.

  1. Who We Share Personal Data With
    A. Employees
    We may share personal data with employees who need access to fulfill orders, provide customer support, or operate the business.

B. Service Providers
We may share personal data with trusted third-party vendors who help us:
• Process payments
• Deliver orders
• Send SMS or email communications
• Host and secure the Site
• Analyze Site traffic
These service providers are contractually required to protect personal data.

C. Other Disclosures
We may disclose personal data if:
• Required by law or legal process
• Necessary to protect our rights or prevent fraud
• We sell or merge the business

We do not control the privacy practices of third-party sites linked from our Site.

  1. How Long We Store Personal Data
    We retain personal data only as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements. You will be notified if your data is kept longer than originally stated.

  2. How We Protect Your Personal Data
    We use industry-standard security measures, including encryption, secure servers, and restricted access. Employees are bound by confidentiality obligations. While we take reasonable precautions, no system can guarantee complete security.

  3. Children’s Privacy
    We do not knowingly collect personal data from children under age 13. If we learn that we have collected such data, it will be deleted promptly. A parent or guardian may contact us to request removal.

  4. Your Rights (Including California Consumer Rights)
    You may request:
    • A copy of the personal data we have collected about you
    • Correction of inaccurate or incomplete data
    • Deletion of your personal data (subject to legal exceptions)
    • To opt out of marketing communications
    • Information on third parties with whom your data has been shared

We do not sell personal data. If that ever changes, we will provide a California-compliant “Do Not Sell or Share My Personal Information” link.

How to Exercise Your Rights
Contact our privacy officer at:
Email: Sales@19industries.com
Phone: (800) 504-2319
Mail: Cheyenne, WY 82001
We will verify your identity before completing requests.

  1. Do Not Track Notice
    Our Site does not respond to browser-initiated Do Not Track (DNT) signals.

  2. Cookie Policy
    We use cookies to enhance user experience and analyze Site performance.

Types of cookies used:
• Functional cookies: Remember your preferences
• Analytical cookies: Track usage patterns to improve the Site

You may disable cookies in your browser settings, but some Site features may not function properly.

  1. Modifications
    We may update this Privacy Policy periodically. The Effective Date at the top will reflect any changes. We may also notify users of material changes via email.

  2. Contact Information
    If you have any questions, concerns, or complaints, contact:

19 Industries, LLC
Email: Sales@19industries.com
Phone: (800) 504-2319
Cheyenne, WY 82001

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