Shipping Policy

Last updated: 2/16/25

1. General Information

At 19industries.com, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the procedures and guidelines for our shipping and delivery processes.

2. Processing Time

Orders are processed and shipped within business days (excluding weekends and holidays) after receiving payment. You will receive an email notification once your order has been shipped.

3. Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs:

- **Standard Shipping**: Typically takes business days.
- **Express Shipping**: Typically takes business days.
- **Overnight Shipping**: Orders placed before will be delivered the next business day.

Please note that delivery times may vary based on your location and external factors such as weather conditions and carrier delays.

4. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order and the selected shipping method. The total shipping cost will be displayed at checkout.

5. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties, taxes, and fees may apply and are the responsibility of the customer.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

7. Shipping Restrictions

Certain items may be subject to shipping restrictions due to size, weight, or destination. If your order contains restricted items, we will notify you and provide alternative shipping options.

**8. Lost or Damaged Packages**

In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team within [7] days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

**9. Changes to This Shipping Policy**

We may update this Shipping Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@19industries.com.